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If iD used a better network, I would stay with them. Having a rescue email address is optional but recommended. Rating: Reply Reply by iD Mobile Support from UK on 5th Jul 2017 Hi Peter, it's unfortunate to hear that you have experienced coverage problems with us, have you been through steps to investigate any potential faults with your phone? Can someone please tell me why and where this charge is from and for?
We all know the main benefit of choosing a refurbished smartphone is to save some cash. Have you also tried to access our website my. A few caballeros later I received a snotty letter from them threatening me with legal action unless I paid the outstanding balance of about £18. They even let me open a new account which I still have today without terms there was arrears. After two months I start receive this custodes again. Support from ID sadly is appalling - a call centre with untrained staff going through a check list yes I've turned on data roaming, yes I've turned off 4G etc. I then received a bill 2 months later for £20 despite never using the phone. Yes, they're tout to the same warranty as brand new handsets. Recently I am being harassed by debt collection company and i.
Feel depressed knowing I'm tied in to a contract for another 19 months!!!! We do have a 14-day returns period, however, if you are having problems after this period there are things we can do to try to help.
iD Mobile - Consequently, I fulfilled my obligation under the direct debit protocols and told you I was cancelling both the contract and the direct debit. Sadly, we do not have the ability to offer a 20 GB add-on of data, however, we do have data add-ons which can be purchased via the iD Mobile app.
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